FROM OUR DOOR TO YOURS

OUR

Terms & Conditions.

LAST UPDATED: 10/09/2026

These Terms of Service govern your use of oakdup.com and purchases from [LEGAL BUSINESS NAME], doing business as Oak’d Up (“Oak’d Up,” “we,” “us” or “our”).

Please read these terms before using our website or placing an order. When these terms are presented for acceptance, accepting them creates an agreement between you and Oak’d Up.

Who May Use Our Website

You must be legally able to enter into a binding agreement to place an order.

Our products are intended for adults. If you use our products with alcoholic beverages, you are responsible for meeting the legal drinking-age requirements and following the laws applicable to you.

You agree to provide accurate information when placing an order or contacting us.

Our Products

Oak’d Up offers oak infusion products intended for use as directed on the product packaging and applicable product pages.

Flavor, aroma and color results can vary depending on the starting beverage, amount of oak used, contact time, storage conditions and personal preference. Product descriptions and tasting notes describe intended characteristics rather than a guarantee that every customer will experience the same result.

Use products according to their instructions. Do not consume the oak pieces.

Product photographs are illustrative. Natural variations in wood appearance and differences in screen settings may affect how a product looks compared with an image.

Nothing in this section limits your rights if a product is defective, unsafe or materially different from its description.

Prices, Availability and Promotions

Prices are displayed in [CURRENCY]. Applicable shipping charges and taxes are shown before you complete your purchase.

Prices, availability and promotions may change for future purchases. Any conditions or expiration dates for a promotion will be stated with that offer.

If we discover a material pricing or product-description error affecting your order, we will contact you with the available options. We will not charge an additional amount without your agreement.

Orders and Payment

Orders are subject to product availability and successful payment processing.

You must provide accurate billing, shipping and payment information and be authorized to use the payment method submitted.

We may decline or cancel an order when necessary because of unavailable inventory, unsuccessful payment, a material listing error or a reasonable concern about fraud or unlawful activity.

If we cancel an order after collecting payment, we will notify you and refund the amount collected for the canceled items and any associated charges that should be refunded.

Shipping and Delivery

Our Shipping Policy explains destinations, processing times, shipping charges and delivery information.

Any processing or delivery estimate specifically provided for your order will apply to that order, subject to applicable law. If we cannot ship within a promised timeframe, we will provide the required notice and cancellation or refund options.

Returns, Refunds and Order Changes

Our Returns & Refunds Policy explains return eligibility, how to request a return, and how approved refunds are handled.

If you need to change or cancel an order, email co*****@****up.com promptly. We will check whether the request can be accommodated based on the order’s status.

Neither these terms nor our other policies limit consumer rights that cannot legally be excluded.

Accounts

If our website offers customer accounts, you are responsible for maintaining the confidentiality of your login credentials and notifying us promptly if you suspect unauthorized access.

Do not use another person’s account without permission. We may restrict an account where reasonably necessary to investigate fraud, address a security concern or respond to a material violation of these terms.

Acceptable Use

You may not use the website to:

Engage in fraudulent, unlawful or deceptive activity.

Attempt unauthorized access to accounts, systems or information.

Introduce malicious software or interfere with website operation.

Misrepresent your identity or payment authorization.

Infringe another person’s intellectual-property or privacy rights.

Submit unlawful, threatening or abusive content.

Any restriction we impose will not remove rights you have concerning a paid order.

Website Content and Intellectual Property

The Oak’d Up name, branding, photographs, graphics, written content and other website materials are owned by us or used with permission, except where otherwise stated.

You may view and use the website for personal shopping and informational purposes. You may not reproduce or commercially exploit protected website materials without permission, except where permitted by law.

Reviews and Other Submissions

If you submit a review or other content through a feature intended for publication, you confirm that the submission reflects your honest experience and that you have the right to share it.

You give us a nonexclusive permission to display and reproduce that submission in connection with the website feature for which it was submitted. You retain ownership of your content.

We may remove content that is unlawful, fraudulent, unrelated, abusive or contains another person’s private information. We do not require customers to provide positive reviews or prohibit honest criticism.

Private customer-service messages are handled under our Privacy Policy and are not automatically treated as public submissions.

Third-Party Services and Links

Our website may link to or use services operated by other parties, including payment services. Your use of those services may be subject to their own terms and privacy notices.

A link does not necessarily indicate that we endorse the linked website. This section does not remove responsibilities we have under applicable law for our own products or services.

Privacy

Our Privacy Policy explains how personal information is collected, used and disclosed. Agreeing to these terms does not replace any separate privacy consent required by law.

Website Availability and Consumer Rights

We work to keep website information accurate and the website available, but we cannot guarantee uninterrupted access or that every page will be free of technical errors.

We may temporarily suspend website features for maintenance, security or operational reasons.

Nothing in these terms excludes or limits any warranty, remedy or liability that cannot lawfully be excluded or limited, including applicable rights concerning defective or misdescribed products.

Governing Law and Disputes

These terms are governed by the laws of [STATE AND COUNTRY], except where applicable law gives you protections that cannot be displaced by that choice.

If you have a concern, contact co*****@****up.com so we can try to resolve it. You are not required to give up any mandatory consumer remedy or right to contact an appropriate regulator.

[ADD ANY APPROVED COURT OR VENUE PROVISION, IF NEEDED.]

Changes to These Terms

We may update these terms for future website use and purchases. The revised terms will show a new “Last updated” date.

Changes will not retroactively alter a completed purchase unless you agree or applicable law requires otherwise. Where required, we will provide notice and request acceptance of material changes.

Contact Us

Oak’d Up
[LEGAL BUSINESS NAME]
[MAILING ADDRESS]
co*****@****up.com